Job description

**Your Journey at Crowe Starts Here:** At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well\-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80\-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI\-enabled insights and technology\-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. **Job Description:** Crowe Studio is Crowe’s AI\-native, platform\-led transformation business unit, created to design, prove, and scale new ways of delivering work for clients and for the firm. Studio operates outside traditional labor\-based models, combining AI\-enabled delivery, global capability centers, and reusable platform components to deliver outcomes—not hours. The Studio exists to: * Build and operate AI\-enabled, globally delivered services * Rapidly deploy and scale AI through Forward\-Deployed Engineering (FDE) * Create reusable platform components that modernize delivery across Crowe’s business units India is foundational to this model, not simply as a delivery location, but as a core engine of execution, talent development, and leadership capacity for the Studio. This requisition is for a **Director, Studio Operations \& AI Delivery** based in India who will help build, lead, and mature Crowe Studio’s presence in India, with equal emphasis on people leadership, AI delivery excellence, cross\-functional transformation, and elevating the Studio BU’s leadership footprint in India. This is not a traditional practice lead or functional specialist role. It is a Studio leadership role, accountable for shaping teams, developing leaders, enabling transformation, and ensuring India operates as a fully integrated, high\-impact part of Crowe Studio’s global operating model. **Key Responsibilities** People \& Leadership Excellence * Build, lead, and retain high\-performing, multi\-level teams across AI\-enabled delivery and platform\-aligned services * Develop and scale leaders of leaders (Managers, Senior Managers, Directors), not just individual contributors * Establish clear expectations around accountability, growth, performance, and culture * Foster a coaching\-oriented environment that supports professional development, succession planning, and retention * Create clarity and momentum in fast\-growing, ambiguous environments AI\-Native Delivery Leadership * Provide informed leadership and oversight of AI\-enabled delivery programs, including Generative AI, ML, AI engineering, and agentic workflows * Apply sound judgment to distinguish what will scale sustainably versus what introduces delivery or operational risk * Partner with AI architects, engineers, and FDE teams to ensure delivery quality, reliability, and reuse—without acting as the day\-to\-day technical owner * Ensure AI delivery aligns with Studio’s platform\-led, outcome\-based delivery model rather than bespoke or labor\-driven approaches Studio \& Cross\-Functional Leadership * Operate effectively across Studio ventures and disciplines (AI, Client Delivery, Platform, Design, Operations) * Partner closely with U.S.\-based Studio and business\-unit leaders to align priorities, capacity, and execution * Translate strategy into execution through operating rhythms, governance models, and clear prioritization * Influence outcomes in a matrixed environment, often without direct authority India Leadership \& Presence * Serve as a senior Studio leader in India, representing Crowe Studio with credibility, confidence, and authority * Build and strengthen India leadership structures—not just delivery capacity * Elevate India’s role from execution\-focused to leadership, innovation, and co\-creation partner * Strengthen India–U.S. collaboration through cultural fluency, trust\-building, and shared accountability Operational \& Scaling Discipline * Own delivery health across capacity planning, utilization, quality, cost, and performance * Drive repeatability, reuse, and standardization while maintaining high delivery standards * Apply a data\-driven approach to talent planning, performance management, and continuous improvement * Operate comfortably in outcome\-based, non\-hourly delivery models **Skills \& Leadership Attributes** * Deep understanding of AI and emerging technologies and how they translate into scalable, outcome\-driven delivery models. Brings delivery\-informed perspective to Studio strategy and operating decisions, with a strong bias toward operational excellence. * Trusted, effective leader who collaborates across U.S. and India leadership, Studio ventures, and Crowe business units. Communicates clearly, builds alignment, and maintains strong relationships even in complex or high\-pressure situations. * Proven ability to lead and scale teams of managers and senior managers. Develops leaders, sets clear expectations, and creates space for teams to do their best work without micromanagement. * Curious, open, and adaptable. Challenges assumptions, breaks down silos, and fosters a culture of learning and continuous improvement that directly improves delivery quality and impact **Required Qualifications** * 10\+ years of experience across AI, machine learning, data science, software engineering, or advanced analytics roles * Demonstrated leadership in AI transformation initiatives or AI\-enabled delivery programs , including Generative AI and Machine Learning * Experience operating in FDE\-style or productized delivery environments, not just advisory * Proven ability to build, lead, and retain high\-performing teams at scale * Track record of developing next\-level leaders, not just individual contributors * Experience building India leadership structures, not just delivery teams * Experience managing capacity, utilization, quality, and cost in global delivery models * Strong coaching mindset with clear expectations around accountability, growth, and culture * Ability to establish clarity, trust, and momentum in fast\-growing, ambiguous environments * Strong understanding of AI system design, model lifecycle management, and production deployment * Experience leading large, distributed teams and complex client engagements * Proven ability to communicate technical concepts to executive and non\-technical audiences * Experience working with cloud platforms (Azure preferred) and modern data/AI stacks * Strong background in governance, risk management, and enterprise delivery models * Willingness to travel domestically and internationally as needed to support client and team needs * Bachelor’s degree required in business, technology, engineering, or a related field **Preferred Qualifications** * Prior experience in a Big 4 or large global consulting firm We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. **Our Benefits:** At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you! **How You Can Grow:** We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! **More about Crowe:** Crowe Capability Center – India, operating under the legal entity C3 India Delivery Centre LLP (formerly known as Crowe Horwath IT Services LLP) is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world. Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third\-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre\-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge. We are committed to a merit\-based hiring process, evaluating all candidates consistently using objective, job\-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.