Privacy Policy

1. Who we are

CVPRO CareerOS 360 is a service operated by TALPRO INDIA PRIVATE LIMITED, a company incorporated in India (CIN U74999KA2020PTC135946, GSTIN 29AAHCT9485A1ZX), with its registered office at 12th Main Road, 4th Floor, No. 0741/A, Manipal County Rd, opposite Star Market, B Block, AECS Layout, Singasandra, Bengaluru, Karnataka 560114. In this policy “we”, “us” and “CVPRO” mean that company. We are the Data Fiduciary for the personal data described below.

2. What we collect

We collect only what the Profile Intelligence Audit and our response need. Fields shown to you are voluntary unless the form marks them as required.

3. Why we process it, and on what basis

• To prepare, respond to and deliver the audit you requested — on the basis of the audit and data-processing consents you select on the form, and to perform the service you asked for.
• To contact you about that audit and its next steps — under the separate One to One communication consent on the form. This is service-related contact, not marketing consent.
• To keep a record of the request, consent and work delivered — our legitimate interest in answering later questions, protecting the service from abuse and demonstrating what we were asked to do.
• To meet statutory obligations — Indian tax, accounting and company law where a paid engagement exists.

We do not sell personal data. We do not use your CV to train any model. We do not share your materials with employers, recruiters or any staffing operation. We do not send marketing messages unless you give a separate marketing consent.

4. Consent, and how to withdraw it

The form records separate permissions for the audit, storage and processing, and One to One communication about the requested audit. Required boxes must be selected before the form can be submitted. One to One consent covers only your audit request and related next steps; it does not enrol you in marketing.

You may withdraw any consent at any time by emailing privacy@talproindia.com. Withdrawal is as easy as giving consent: one email, no account. We then stop the affected non-statutory processing and delete the record and files under section 6, unless a legal retention duty applies to a completed paid engagement.

5. Who else touches your data

We keep this list short on purpose and update it when the service changes.

Depending on the service and applicable law, these providers act as our processor or service provider, or under their own published terms. Where personal data is processed outside India, we rely on your consent and the provider's contractual safeguards. We do not authorise any provider to use your CV for advertising, staffing or model training.

6. How long we keep it

• Enquiry, contact and consent records that do not become an engagement: deleted 90 days after the last message between us.
• Uploaded résumés and profile documents: deleted from active CVPRO and HubSpot storage 30 days after receipt, or sooner on request. The clock starts when the file is submitted.
• Delivered audit and pack files: kept for 12 months so we can re-send them if you lose them, then deleted.
• Invoices and tax records for paid engagements: kept for 8 years, as Indian tax law requires. These contain billing details, not your career materials.
• First-party measurement records on cvpro.in: deleted after 180 days. They carry no name, email address or raw IP address.

Deletion removes the record, file link and working copies from active systems under our control. Provider disaster-recovery backups may persist temporarily until overwritten under the provider's backup lifecycle and are not used for ordinary processing. HubSpot and Google keep their own security and service logs under their published retention rules.

7. How we protect it

• The CVPRO site and HubSpot form are served over encrypted HTTPS connections.
• Files submitted through HubSpot's upload field are stored with private visibility in a hidden file-manager folder and linked to the contact record.
• Access is restricted to authorised CVPRO users working on the audit; it is not general across the company.
• We use HubSpot to receive, store and route the request. We do not use the CV for model training, advertising, employer submission or staffing activity.
• We ask you not to upload government identifiers, financial account information, health data or employer-confidential material.

8. Your rights

Under the Digital Personal Data Protection Act, 2023 you have the right to:

• Ask what personal data of yours we hold, and receive a summary of it.
• Have inaccurate or incomplete data corrected, updated or completed.
• Have your data erased, unless a statutory duty requires us to keep it.
• Nominate another person to exercise these rights on your behalf if you cannot.
• Raise a grievance with us, and escalate to the Data Protection Board of India if our answer does not resolve it.

9. Grievance redressal

If you are not satisfied with how we handled your data or your request, contact our Grievance Officer.

10. Children

This service is built for senior professionals and is not directed at anyone under 18. We do not knowingly process the personal data of a child. If you believe we have, write to privacy@talproindia.com and we will delete it.

11. Cookies and measurement

Main CVPRO website

The main cvpro.in website uses no advertising pixel or cross-site advertising tracker. It uses one first-party sessionStorage key, cv_s, which identifies the current browser tab and is erased when the tab closes. A first-party endpoint at /api/track records a limited list of page, route, button, form-step, download, upload-open, sample-view, FAQ-search and configuration events. Values containing an email address are rejected, and the raw IP address is not written to this measurement log.

HubSpot form and reCAPTCHA

The HubSpot-hosted audit form is a separate service surface. It loads HubSpot resources and Google's invisible reCAPTCHA v2. HubSpot and Google may use necessary cookies, local storage or similar technology and receive IP address, browser, device, interaction, timestamp and referrer data to operate the form, prevent abuse and maintain security. We do not configure the form for personalised advertising.

For more information, read the HubSpot Privacy Policy, the Google Privacy Policy and Google's Terms of Service. If you prefer not to use the hosted form, email privacy@talproindia.com to request an alternative intake route.

12. Changes to this policy

We will post any change here with a new version number and effective date. If a change materially affects how we use data you have already sent, we will email you before it takes effect.

13. Contact

General: hello@talproindia.com · Privacy: privacy@talproindia.com · Grievance: grievance@talproindia.com · Telephone: +91 80 4094 8407